Here's one unanticipated laundromat issue we've run into with Bubbles.
The U.S. has fire standards for clothing and household fabrics (blankets, and couch covers) that don't exist in Ukraine.
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The synthetic lining of a couch cover, a coat, and a blanket are the three synthetic mishaps we've had ...
The silver-lining is that our pro-active customer service response has been really well received - customer service is about as foreign a concept as the laundromat itself.
For the inner-lining of the couch cover, we found the identical material (no easy task), and had a seamstress replace it that day (again, no easy task) ... When we returned the cleaned, newly re-lined covers to the client, she was truly shocked that we fixed the problem free of charge, and even more surprised that we were completely honest with her about the incident ... I'm pretty sure we gained a friend.
The melted coat hood was likewise fixed, and the blanket replaced.
Again the customers were so pleasantly surprised about the way the accident was handled that they've already returned with other things to wash.
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